1. Returns
We accept returns within 7 days of delivery if the item is unused and in its original condition. To request a return, contact our support team at hello@unixproducts.co.za.
2. Refunds
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If your item is defective or incorrect, we will cover return shipping and issue a full refund.
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If you return an item for personal reasons (e.g., changed your mind), return shipping costs are your responsibility.
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Refunds are processed within 7-12 business days after we receive the returned item.
3. Non-Returnable Items
Due to the nature of our products, we do not accept returns for opened or used items.
4. Exchanges
We only replace items if they are defective or damaged. Contact us within 7 days of receiving your order.